We Build the Backbone. You Run the Business.
Backbone Automation designs and builds AI-powered systems that eliminate manual admin, connect your tools, and give your team back their time — without hiring another employee.
Built to Support. Engineered to Scale.
Every Business Loses Money the Same Way
Not to competitors. Not to bad marketing. To manual admin nobody has time for.
Missed Opportunities
Every unanswered call or unread enquiry is a customer choosing someone else.
Manual Chaos
Bookings, follow-ups, and reminders handled manually means things get missed.
No Way to Scale
Growth shouldn't mean hiring more people just to keep up with admin.
Built for How Your Industry Actually Works
We don't do generic automation. Every Backbone system is built around the specific workflows of your industry.
Professional & Office Services
Never miss a client. Automated scheduling & intake.
View Professional Services →Allied Health Clinics
Never retype a referral. Matched in Cliniko & filed once staff approve.
View Allied Health →One Framework. Built Around Your Business.
Every Backbone system — regardless of industry — is built using the same proven 3-phase process.
Assess
We map your current workflow — every call, booking, and follow-up — to find exactly where time and money are leaking.
Architect
We design the automation system specific to your business size, team, and tools — not a generic template.
Automate
We build, test, and launch it — live within 5–10 business days, with hands-on tuning support from day one.
Straightforward Pricing, No Surprises
Every Backbone system follows the same 3-tier structure — scaled to your business size.
Starter
For solo operators & small teams
2 workflows · 300 responses/mo · 48hr support
- Core automation — never miss another lead
One job you’d have missed pays for the whole year.
Growth
For established, growing businesses
5 workflows · 1,000 responses/mo · 24hr support · 1 change request/mo
- Full booking & scheduling system
Less than a day of casual admin a month — and it works every day of it.
Full Operations
For multi-location or high-volume operations
Unlimited workflows in scope · 3,000 responses/mo · 4hr priority support · monthly review call
- Complete operational backbone, dashboard included
Five hours a week back across the team, and it has already paid for itself.
Exact features and inclusions are tailored to your industry. Find your industry → for a full breakdown.
The fine print
- Responses are the messages and actions the system sends on your behalf. Past your monthly cap it’s 5c per response — and we tell you before you get there, not after.
- Workflows are complete automations, start to finish. Tier 3 covers unlimited workflows within the scope agreed at your audit.
- You supply your own accounts. Google Workspace or Gmail, plus any third-party subscriptions the system connects to. We set them up, you own them.
- No lock-in. Cancel any monthly plan with 30 days’ notice. Tier 3 pricing is confirmed after your Free Operations Audit.
- All prices are in AUD and exclude GST.
Built on Proven Systems, Ready for Your Business
We're onboarding our first Backbone clients now. Book a free audit and be one of our founding case studies — with founding-client pricing to match.
Who You’ll Be Working With
I’m Deepak. I run Backbone Automation on my own, from Devonport, Tasmania. When you book an audit, you talk to me. The person who maps your admin is the same person who builds the system and answers when something needs fixing.
I build on n8n, and I test every system on fake data before it goes near a real customer. Clinic Referral Inbox passed 18 of 18 test cases and Care Plan Tracker passed 86 of 86 before I offered either one to a clinic. I’ve also built an AI phone receptionist that answers on a real Australian number.
Backbone is new, and I’m looking for my first founding clients. If automation isn’t the right fit for your business, I’ll tell you straight.
Ready to Build Your Business's Backbone?
Book a free 30-minute Operations Audit. No pressure, no obligation — just a clear plan for what automation could do for your business.
No lock-in contracts. No jargon. Just systems that work.